Privacy Policy
Privacy Policy
This Privacy Policy outlines how memopath.com (referred to as the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect specific information about your device, your interactions with the Site, and details necessary to process your purchases. Additionally, we may gather further information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information uniquely identifying an individual. See below for the Personal Information we collect and its purposes.
Device Information
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and Site interaction details. Purpose of collection: to accurately load the Site, perform analytics on Site usage, and optimize our services. Source of collection: automatic collection via cookies, log files, web beacons, tags, or pixels when accessing our Site. Disclosure for business purposes: shared with our processor Shopify.
Order Information
Examples of Personal Information collected: name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. Purpose of collection: to fulfill our contract with you, process payments, arrange shipping, provide invoices/confirmations, communicate, screen orders for risk/fraud, and send promotional information. Source of collection: directly from you. Disclosure for business purposes: shared with our processor Shopify.
Customer Support Information
Purpose of collection: to offer customer support. Source of collection: directly from you.
Minors
The Site is not intended for individuals under 13 years old. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.
Text Marketing Notifications
By subscribing to MemoPath text notifications, you agree to receive automated marketing text messages regarding our products/services. You can opt-out by texting specific commands, and message rates may apply.
Sharing Personal Information
We share your Personal Information with service providers to assist in providing our services and fulfilling contracts with you. For example:
- Shopify powers our online store.
- We may share Personal Information to comply with laws/regulations or respond to legal requests.
Behavioral Advertising
We use Personal Information for targeted advertising or marketing communications. We may use services like Google Analytics and share information with advertising partners.
You can opt out of targeted advertising through various platforms such as Facebook, Google, and Bing.
Using Personal Information
We use your Personal Information to provide services, including product sales, payment processing, shipping, updates on products/services, and offers.
Lawful Basis
For residents of the European Economic Area (EEA), we process Personal Information under lawful bases outlined in the General Data Protection Regulation (GDPR).
Retention
We retain Personal Information for our records unless you request erasure.
Automatic Decision-Making
We do not engage in automated decision-making affecting legal or significant matters using customer data. Shopify may use limited automated decision-making to prevent fraud.
Your Rights
Residents of the EEA and California have rights regarding their Personal Information, including access, correction, deletion, and data portability. Contact us for assistance.
Cookies
We use cookies for various purposes, including site functionality and analytics. You can manage cookies through browser settings, but note this may affect site accessibility.
Do Not Track
We do not alter data collection practices based on Do Not Track signals.
Changes
This Privacy Policy may be updated periodically for operational, legal, or regulatory reasons.
Contact
For inquiries, questions, or complaints regarding our privacy practices, contact us at infor@memopath.com.